Support

Contact the X Spam Blocker team

A block that will not go through, a keyword that catches the wrong people, or an idea for the next version? Pick the channel that suits you — every message is read by the people who build the extension.

Talk to the team

Direct support chat

For a specific problem with X Spam Blocker: failed blocks, a rule that misfires, or anything that needs one-on-one help.

Open support chat

WhatsApp Group

Community & updates

Join other users to swap filter lists, ask quick questions and hear about releases.

Join WhatsApp Group

Telegram Group

Community & updates

Prefer Telegram? Join the group for questions, filter recipes, feedback and release news.

Join Telegram Group

Get a faster fix

Help us diagnose the problem

Including these details in your first message usually saves a round of questions.

Please remove or blur any private information before sharing screenshots.
  1. 1
    Extension versionOpen chrome://extensions and copy the version shown under X Blocker.
  2. 2
    Chrome version and OSFor example: Chrome 153 on Windows 11 or macOS 16.
  3. 3
    The error from the Log tabOpen the 🛡 panel, go to Log, and copy the failure message next to the account.
  4. 4
    The rule involvedThe keyword or regex that matched, or that should have matched and did not.
  5. 5
    What happenedWhat you expected versus what you got, and whether it happens every time.

FAQ

Before you reach out

Which channel should I use?

Use the support chat for a specific problem you want help with one-on-one. Join the WhatsApp or Telegram group for filter recipes, general questions and release news.

Blocking fails with "could not resolve user_id". What should I check first?

Open any user profile once and reload x.com. The extension learns X's internal query parameters from that visit; without it, it cannot look up the numeric account id. If it still fails, send us the Log entry.

A run stopped partway through. Is that a bug?

Usually not. Each run stops at the per-run cap (50 by default), and it pauses and retries when X rate limits it. The Log tab shows which accounts went through and which failed.

Can I request a feature?

Yes. Tell us what you are trying to filter and why it is slipping through. Real spam examples are the most useful thing you can send us.

Do I need to share personal information?

No. We only need the details listed above. Please crop or blur anything private before sending screenshots.